FAQ

  • To ensure we have all necessary materials and availability for your event, you should book at least 2 weeks in advance.

  • Yes, if we have availability in our schedule. There is a $30 rush fee for orders placed 48hrs or less before the event.

  • No, all products can be delivered. Delivery is based on distance from Palmer Township, PA and size/amount of products ordered.

  • Yes, pick up is available for smaller orders. Depending on product ordered you will have to install/hang product yourself. All larger orders will require delivery. PLEASE NOTE: We are not responsible for balloon decor after pick up.

  • If you are ready to start finalizing your order please go to the “Let’s get Started” page, fill out the form and everything will be finalized through email or phone.

  • -No refunds will be made within 7 days of event.

    -The initial deposit will be returned if cancellation is 14 days prior to event.

    -A full refund will be issued if cancellation is 3 weeks prior to event.

    -If cancellation is weather or emergency based we can apply all fees paid to another future date.

  • Air filled: air filled balloons can last from 4-6 weeks if kept indoors at a reasonably moderate temperature.

    Helium filled: helium filled balloons can float from 12-24 hours. You can request Hi-Float at an additional fee to be applied inside of balloons to increase float time to 2-3 weeks!

  • Popped balloons can be a choking hazard for small children, babies and pets